Privacy policy

This policy applies when you visit or surf our website without purchasing any product, when you use our site for purchasing products or when you register with Black Swan.

We consider all the information you share with us private and confidential. We collect customer information in an effort to improve your shopping experience and to communicate with you about our products and services.

When you visit, register or order products on www.blackswan.lv you may be asked to provide certain information about yourself including your name, contact details and credit or debit card information. We may also collect information about your usage of our website.

The information you provide to us may be accessed by or given to third parties some of whom act for us for the purposes set out in this policy or for other purposes approved by you. Those parties process information, fulfill and deliver orders on our behalf. We may also pass aggregate information on the usage of our website to third parties but this will not include information that can be used to identify you.

We also contract with service providers to maintain and manage our customer information and to communicate with our customers. We do not authorize any of these service providers to make any other use of your information.

Black Swan reserves the right to disclose the information about you as required by law, in response to legal process and law enforcement requests, and as necessary to protect the property, interests and rights of Black Swan  and others.

Please note that when you purchase from us we will continue to confirm your order by email. In addition we may also need to contact you by phone or post with other details regarding your order.

Our site uses cookies to keep track of how often you visit our site, the contents of your shopping basket and previous purchases. A cookie is a piece of information stored on your computer’s hard drive and which traces your movement within websites. Most browsers are automatically set to accept cookies, but you can refuse cookies by turning them off in your browser. If you turn off cookies we will not be able to track your order to enable you to purchase from our site. Nor will we be able to recognise you as a registered user.

We take the security of your personal details seriously at Black Swan and have used industry standard precautions to safeguard your personal and payment details.